Privacy Policy
Effective Date: July 30, 2026
Dunk Tank Rentals Chicago, operated by Jump Guy (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit dunktankrentalschicago.com (the “Site”) or book a rental with us.
By using our Site or services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our Site.
Information you provide to us includes your name, email address, phone number, billing and event address, event date and details, and payment or deposit information when you request a quote, book a rental, or contact us. Payment card details are processed through our secure third-party booking and payment providers and are not stored on our own servers.
Information collected automatically includes your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. This information is collected through cookies and similar technologies to help our Site function properly and to understand how visitors use it.
How We Use Your Information
We use the information we collect to process and confirm your dunk tank rental bookings and deposits, deliver and set up your rental, respond to your inquiries and provide customer support, send booking confirmations, reminders, and service-related messages, process payments and prevent fraud, improve our Site and services, and comply with our legal obligations. With your consent, we may also send you promotional offers or updates, which you can opt out of at any time.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to remember your preferences, keep the Site secure, and analyze traffic and performance. You can control or disable cookies through your browser settings, though some features of the Site may not work properly if you do. Our Site may also use analytics services to help us understand visitor activity in aggregate.
How We Share Your Information
We do not sell or rent your personal information. We may share your information with trusted service providers who help us operate our business — such as our online booking platform, payment processors, and delivery or scheduling tools — but only to the extent needed to perform those services. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, safety, and property of our customers, our business, or others.
Third-Party Links
Our Site includes links to third-party websites, including our booking platform (jumpguy.com), our service-area partner sites, and our social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including completing your rental, maintaining business records, and meeting legal or tax requirements.
Children’s Privacy
Our Site and services are intended for adults booking events. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your Choices and Rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of promotional emails at any time by using the unsubscribe link or contacting us directly. To make a request, use the contact details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Dunk Tank Rentals Chicago (by Jump Guy) 5596 N Northwest Hwy, Chicago, IL 60630 Phone: (773) 774-3636 Email: info@jumpguy.com